How do I go LIVE using a smartphone?

It's as easy as scanning the QR code in the Control Room and entering a 4-digit pin.

Post by
Amer A. Khajil
April 26, 2021

For most of our users (unless you are highly experienced with live streaming), we encourage you to livestream your live shopping event using your smartphone by following these easy steps.

When you're ready to start your event, click the Control Room button next to your live event in the Shop Studio Live Dashboard.

1. Open your smartphone Camera app and point it steadily at the QR code for 2-3 seconds. This will open in your mobile browser. If you don't see the QR code, make sure you're not in incognito mode or blocking cookies and other site data. Enter the pin when prompted.

Scan the QR code, then enter the 4-digit pin.

2. You are now in Preview Mode. This will begin sending the live stream signal to Shop Studio Live; however, you will NOT be live in your storefront yet. You'll be able to see a preview of your video in the Control Room. Click the "switch" icon on your smartphone screen to flip the camera around.

When you're ready, click "GO LIVE" on your smartphone or Shop Studio Live app on your desktop to begin broadcasting to your online store!

Ticket Category:
The Basics