Frequently Asked Questions
Yes! Our Lite Studio plan comes with a no-limits, 14-day free trial. Feel free to explore product features and host live shopping events to decide if Shop Studio Live is right for your online store. Reach out to our team before or during your 14-day free trial with any questions or one-on-one onboarding using our Contact form.
As many as you need! We want all your site visitors to enjoy a live shopping experience so we don't limit viewers in Shop Studio Live.
As long as you need! We want you to go live in your online store for as long as you'd like - whether it's a one hour product launch, an all day sales events, or anything in between.
We want to help you easily understand the benefits of using Shop Studio Live in your online store! In your account, we summarize an estimate of the following metrics for each event and across all your complete events in. These metrics include:
- Conversion: the number of Add to Cart and Orders Complete as well as the value of Revenue Generated for featured products during live events.
- Chat and engagement: the number of store visitors who participate in the chat; the total number of chat messages sent.
- Video: the number of live video viewers; more analytics coming soon.
Definitely! Our team of experienced live shopping experts, e-commerce marketers, and technical staff are here to support you along every step of your live shopping journey. Reach out to us with any questions or free one-on-one onboarding using our Contact form.